Effective Date: 02-Dec-2025
Last Updated: 02-Dec-2025
Cognitive Lamp Private Limited (“Cognitive Lamp”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality and security of personal data entrusted to us. This Privacy Policy explains how we collect, use, store, disclose and safeguard information across our educational technology platforms, services, websites and applications.
This policy applies to all users, including students, parents or guardians, educators, institutions, partners, and visitors (“Users”).
1. Scope & Applicability
This Privacy Policy applies to:
- Learners, including minors (under 18 years of age)
- Parents and guardians
- Teachers, tutors and school administrators
- Institutional and organisational users
- Website visitors and prospective users
By accessing or using our platform, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information strictly necessary to deliver safe, effective and personalised educational services.
2.1 Personal Information
May include:
- Name, age, class/grade and academic profile
- Email address, phone number and login credentials
- Parent or guardian contact details (for minors)
- School or institutional affiliation
2.2 Educational & Learning Data
- Course enrolments, assessments, test responses and scores
- Learning progress, engagement metrics and completion data
- Adaptive learning indicators used to personalise content
2.3 Technical & Usage Data
- Device type, browser, IP address (anonymised where possible)
- Log files, timestamps and platform interaction data
2.4 Payment Information
- Transaction references and subscription details
- Payment processing is handled by RBI-compliant third-party gateways; Cognitive Lamp does not store full card or banking details.
3. Children’s Privacy
Protecting children’s data is a core principle of Cognitive Lamp.
- We collect personal data of minors only with verifiable parental or institutional consent.
- Children’s data is used solely for educational purposes.
- We do not sell, rent, or commercially exploit children’s personal data.
- Profiling, analytics, or adaptive personalisation for minors is limited, ethical and learning-centric.
Parents or guardians may request access, correction, or deletion of a child’s data at any time.
4. Purpose of Data Processing
We process personal data for the following lawful and legitimate purposes:
- Delivering educational content, assessments and adaptive learning experiences
- Personalising learning pathways and feedback
- Managing user accounts, subscriptions and support
- Ensuring platform safety, integrity and performance
- Complying with legal, regulatory and contractual obligations
We do not process data for purposes incompatible with education or learner welfare.
5. Use of AI & Learning Analytics
Cognitive Lamp uses AI-assisted systems to support learning and assessment.
- AI is used to assist, not replace, human educational judgement
- No high-stakes academic or psychological decisions are made solely by automated systems
- Human oversight and review mechanisms are maintained
- AI outputs are probabilistic and contextual, not deterministic
Further details are available in our AI & Adaptive Learning Disclosure.
6. Data Sharing & Disclosure
We may share limited data:
- With authorised educators or institutions for academic delivery
- With service providers (hosting, analytics, payment gateways) under strict confidentiality agreements
- When required by law, regulation, or lawful authority
We do not sell or trade personal data to third parties.
7. Data Storage & Security
We implement appropriate technical and organisational safeguards, including:
- Secure servers and access controls
- Encryption and role-based data access
- Periodic security reviews and audits
Data is stored only for as long as necessary to fulfil its educational and legal purpose.
8. User Rights
Subject to applicable law, Users have the right to:
- Access their personal data
- Request correction or updates
- Request deletion or restriction of processing
- Withdraw consent (where applicable)
- Raise grievances or complaints
Requests can be made via the contact details provided below.
9. Cookies & Tracking Technologies
Our platform may use cookies or similar technologies to:
- Maintain secure sessions
- Improve platform performance
- Understand aggregated usage patterns
Users may manage cookie preferences through their browser settings.
10. Cross-Border Data Transfers
Where data is processed or stored outside India, we ensure:
- Equivalent data protection standards
- Contractual safeguards
- Compliance with applicable data protection laws
11. Policy Updates
This Privacy Policy may be updated periodically to reflect:
- Legal or regulatory changes
- Platform enhancements
- Evolving best practices
Material changes will be communicated through the platform or website.
12. Grievance & Contact Information
For privacy-related concerns, data requests, or grievances, please contact:
Grievance Officer / Data Protection Contact
Cognitive Lamp Private Limited
📧 Email: admin@cognitivelamp.com
We aim to acknowledge and resolve concerns in a timely and transparent manner.
Closing Note
At Cognitive Lamp, privacy is not a compliance checkbox—it is a responsibility towards learners, families, educators and society. We design our systems to be secure, ethical and learner-first by default.